Accessibility

Accessibility criteria

We’re constantly working to make this website as usable and accessible as possible.

This website aims to meet the requirements of the level A criteria of the World Wide Web Consortium Web Accessibility Initiative (WCAG WAI) 2.0 guidelines.

We welcome your feedback. If you come across any accessibility issues or have trouble accessing any content, please do contact us. We will make every effort to rectify the issue promptly or provide an alternative solution.

Pop-up windows are used throughout the site for help windows, PDF files and some online tools. Where links open in new windows this is made explicit.

We have tried to use meaningful terms for link names instead of the term ‘click here’ so you know where a link will take you when using assistive technologies, without the need to click on it.

All images contain alternative text which describes the content of the image for those using assistive technologies.

JavaScript is a small programme built into web pages to add extra features such as form validation. It is used in certain areas of the site, especially the secure sections. Most browsers support JavaScript; however, if yours does not, you may not be able to access all parts of the site.

Navigating a website is about getting you to the information you seek as easily as possible. For those using screen readers, we have provided hidden navigation links at the top of each page that allow you to skip directly to the main content, helping you to easily navigate within our site.